Quantify where you are today
Replace “this process is slow” with “each case takes 6 h 14,01 min, of which 5 h 5 min is the fastest case”.
Upload the BPMN diagram you already have. Within minutes you know how long a case takes, what it costs, where it jams, and which improvement actually saves money.
No credit card · only you see your data · delete it all whenever you like
The step table sits right under the diagram. Change a time, add a cost, adjust a branch probability — the diagram, the critical path and every metric recalculate within half a second. Nothing is written until you press save, so experiment freely.
Besides the proper BPMN diagram there is a network view: circles sized by time (or by money), an orange badge showing how often a step has to run again, and dashed edges for loop-backs.
In this sample process 35% of cases need more documents, so the appraisal step runs on average 1,54 times — usually the cheapest place to improve.
How to read the analysis graph →You cannot promise a customer an average. The tool runs 2000 simulated runs, each picking branches at exactly the probabilities you declared and repeating rework for real, then gives you the full distribution.
Every calculation is written out in standard mathematical notation, with a worked example you can check by hand. If something is wrong, you can point at exactly where.
TAND = maxj Tj
Parallel branches: only the slowest one sets the time
CAND = Σj Cj
But cost adds up across every branch
E[TXOR] = Σ pi·Ti
Branching: a probability-weighted average
nT(I − P) = e0T
Rework solved with a Markov chain — every loop counted
Replace “this process is slow” with “each case takes 6 h 14,01 min, of which 5 h 5 min is the fastest case”.
The critical path shows which step is worth shortening. Shortening a step off the critical path leaves the total unchanged.
Duplicate the process, edit the copy, compare the two numbers. The difference times your monthly case volume is the number that goes into the proposal.
Base it on P90 rather than the average, so the promise to your customer holds in most cases.
Have a diagram? Upload it. No diagram? Export a CSV from your own system — the tool builds the diagram for you.
ERP, CRM, ticketing software or a tracking sheet in Excel all already hold this data. Nobody has to redraw the process.
MaHoSo,HoatDong,BatDau,KetThuc HS-001,Tiếp nhận,2026-03-01 08:00,2026-03-01 08:20 HS-001,Thẩm định,2026-03-02 09:00,2026-03-02 10:30
From the log the tool finds the steps, the order they truly happen in, and the rework loops the process on paper usually leaves out.
With an end column you learn how long each step actually takes and how long the case sits waiting — waiting is usually the larger share.
Draw it in draw.io, or use the diagram you already have.
17 bước · duyệt theo hạn mức · nhận hàng song song với hoá đơn · đối chiếu 3 chiều có rework
16 bước · kiểm tra tín dụng · soạn hàng song song với chứng từ · vòng nhắc nợ
12 bước · phân loại theo mức độ · vòng điều chỉnh phương án 35%
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